Cancellation/ Prepayment

    1. Bookings require a 0% security deposit at the time of booking.
    2. However, if you wish to use our pre-holiday services, 20% deposit is required 30 days prior to arrival.
    3. In case of cancellation, you can use the 20% deposit as credit towards a new booking from the same destination at any time.
    4. To make a reservation, select a date and complete our reservation request form.
    5. You will receive a reservation confirmation email to let you know if your request is declined or accepted.
    6. To secure your spot, you must pay the remaining balance 10 days before your arrival date.
    7. Cancellations: You can cancel up to 7 days before arrival via e-mail free of charge. If cancellation occurs within 6 days prior to arrival, 30% of the total B&B booking fee applies. Please note, the 20% deposit can be used as credit towards a new booking.
    8. Early departures or no-show 100% fee applies.
    9. Any refunds allowed will incur a processing fee whenever applicable.

Non-participating guests:

It is possible for a partner or a friend to join this holiday without taking part in the program. Please send an enquiry to our team to customise this holiday.


Other Wellness Packages at Elysium Spa Resort:

If you prefer to book a shorter or longer stay or simply choose a different holiday program, the resort offers other healthy wellness packages. See them all here.