5.0 / 5.0
Guest reviews
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915veronicac
2023-08-30Wonderful
Rating: 5.0 / 5
Fantastic! All the staff were wonderful from beginning to end ! nThey arranged a cold platter for us on arrival as we had missed dinner due to our flight being delayed and we were kindly upgraded to a wonderful room. nWhen our flight home was cancelled the hotel were amazing and organised for us to stay closer to the airport at their sister hotel in Palma . We really felt looked after and nothing was too much trouble. nThe property itself is beautiful and the food delicious. The thermal spas are lovely and the staff in the spa were so welcoming . nWe will definitely be returning.
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WoodyAsh
2023-08-20Cutting corners
Rating: 3.0 / 5 It is my 3rd visit and it has gone downhill somewhat. nu2022 Swimming pools aren't serviced (cleaned at night of wet towels, glasses etc, new towels in the morning, broken fridge, dead cockroaches removed)nu2022 Less staff and far more newbies...so you aren't made to feel remotely specialnu2022 My mate was given a smaller room next to mine ?!? and not given the last night fizz & chocolate strawberries ?!?!nu2022 Mates' room (7) right by reception so woken by the banging and crashing of the staff arriving at 6amnu2022 Suddenly, it is on a MAJOR road and you can here the constant drone of the traffic whilst trying to relax by the poolnu2022 They have missed a HUGE opportunity to get residents to use the spa by hiding away the details on an iPad. Two ladies with more money than sense weren't even contacted or given any temptations to use/booknu2022 Manager knew we were disappointed with our stay and avoided a chat at breakfast and then continued to avoid us at check out. Leaving us to resort to put a review herenu2022 Sister hotel in Palma were beyond fabulous - helping store our suitcases and change before flying home.
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tiffanychuck
2023-07-07Another great stay at Fontsanta
Rating: 5.0 / 5 We just returned from another fabulous stay at Fontsanta. This was our third visit. Once again we had room 41, which is beautiful & so comfortable. We want to give a special shoutout to Caroline, Esperanza, Nuno and all the people who work there to make our stay special. Esperanza even helped us select an excellent restaurant - Bon Bar - where we ate dinner twice. The grounds continue to be beautiful and soothing. We also took advantage of the boat trip they offer in conjunction w/ @llaut_corbmari for an afternoon on the water, and it was a dream. Marco is super friendly and gave us one of the best vacation days ever. Swimming in the Balearic Sea, off a boat is something to treasure.
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