WELLNESS CONCIERGE

Guest reviews

  • reviews
    WorldTravellerChick
    2023-11-12

    First time stay at OS

    Rating: 4.0 / 5reviews

    First time staying at OS. Not the first time staying at Pine Cliffs as have been coming to this resort for a few years now. Hugo at concierge was SO helpful and friendly. Accommodation was spot on. Spacious, well maintained and airy. Comfortable beds and bedding. Plenty of towels and tea/coffee provided. Daily housekeeping and also helped by turndown too! One pool towel provided per person as long as you have a towel card (which is returned to you once you return your towel). One resort downside is parking - as the resort has rapidly increased over the past few years, and bearing in mind we visited late October, you may find a parking spot close to the OS or youu2019re stuck with a five minute walk away, after trying to source a parking spot!. Some cars are just badly parked (abandoned) and therefore prevents others parking next to them. Unsure how this will impact during the busier months? I really wouldnu2019t want to know! Good playground area which is open till late. Kids clubs still available which we used years ago and it still appears very popular. Tennis courts havenu2019t changed in years. Although still very busy, personally, l think they could all do with a lick of paint and a good u2018freshening upu2019. Book in advance as it get busy most days. Golf, as normal, is heavily booked in advance. The course remains stunning as ever! Whilst we were in the golf shop golfers were trying to book ahead for March 2024! The road through the resort is very busy, dark and many cars donu2019t regard folk walking on the side of the road (due to lack of pavements), and with minimal street lighting, itu2019s often hard to see walkers. I would bear this in mind if walking with prams or toddlers in tow, perhaps a light on the pram would be helpful. Trade vans in particular speed through the resort. When leaving the resort, again, be mindful as the road is unlit. However, once you get out onto the main street, all is fine. There is a small supermarket out on the main road. Caters for basics. If you have a car, there is an Aldi about five minutes drive from the resort. Altogether it was a nice break and the weather was glorious which is often a gamble in late October! Spa is lovely although no treatments were received on this trip, we used the saunas / jacuzzi pool. All were very impressive, clean and well maintained. Should we return, we will now only stay in the Ocean Suites!

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    reviews
    WorldTravellerChick
    2023-11-12
    Rating: 4.0 / 5reviews
  • reviews
    etiennecarvalhod
    2023-11-09

    Magical Stay u2665ufe0f

    Rating: 5.0 / 5reviews

    One of the most beautiful stay! Everyone is so friendly and kind and helpful. nnWe really enjoyed our 1 week stay at the Pine Cliffs, such a lovely hotel.nnFrom the moment you walked in everyone is there to help you and make you feel welcome.nnWe were greeted by Katarina at the Front desk, she was just so nice and professional, kind and polite and made our check in even better. In big resorts like that you do need to pay attention to all the instructions. nnWe had lunch at the Corda Cafe and Olena was also helpful and very kind with suggestions and things to do.nnBreakfast is just superb, food was delicious, fresh and beautiful, loved the fresh smoothies each morning with a different flavour. Omelette station was a great thing to do.nnA big thank you to Vanessa, Luisa and Felipe at Jardin Colonial.nnThank you also to Jessica and the housekeeping team that everyday cleaned our room. nnThank you to all the staff for the amazing work and for such a wonderful hospitality to us.nnWe are definitely coming back.nnGoing to miss the days of having tea and reading books on our balcony.nnThank you team,nnWarm regards,nnEtienne Junior and Philip Winstanley.

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    reviews
    etiennecarvalhod
    2023-11-09
    Rating: 5.0 / 5reviews
  • reviews
    Travelbuff82
    2023-10-05

    Pine Cliffs Ocean Suite

    Rating: 5.0 / 5reviews

    I make it a point to stay even just for a night at the Pine Cliffs Ocean Suites. The resort is 5 Stars! Check in is always so easy, theyu2019re so welcoming and polite.nThe suites are comfy and amenities are complete, even with a washing machine! Iu2019ve always had a pool view and a great long balcony to sit outside and soak up the sun.nThe proximity to the beach is what makes me stay at the PC Ocean Suites. The loungers on the beach are free with top shades that tip so you can adjust your shade and thereu2019s a towel stand for beach towels. The beach is very clean and the Mare restaurant is just a few steps away. Great restaurants just outside of the resort and a supermarket too.nThey have a great Nine and Dine golf package I have yet to avail of.nThe thermal Spa is the best! Included in your reservation- steam room, sauna, showers, hot tub and loungers in the pool that has jets! Massages are extra. All so relaxing! The breakfast buffet comes with my Bonvoy level and all so yummy! If you have to pay for it, itu2019s u20ac25. Hope to be back again next year, even for a night!

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    reviews
    Travelbuff82
    2023-10-05
    Rating: 5.0 / 5reviews

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